Serve as primary operational and relationship contact for assigned employee benefits clients. Drive proactive outreach, manage implementations and renewals, coordinate vendors and internal teams, monitor satisfaction, resolve issues, maintain CRM documentation, and deliver strategic support to maximize retention and client advocacy.

Serve as primary client contact for employee benefits clients: manage relationships, ensure smooth implementations and renewals, coordinate vendors, monitor satisfaction, resolve issues, maintain CRM documentation, and deliver proactive strategic support to drive retention.

The FP&A Analyst will perform variance analysis, support financial modeling, prepare reports, and collaborate with teams to provide insights for decision-making.