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Supports COTALAND group sales by responding to inquiries, coordinating reservations, preparing quotes and booking documentation, maintaining CRM and sales records, and communicating visit details across park departments. The role supports group organizers from initial inquiry through scheduled visits, tracks sales and revenue activity, assists with issue resolution, and helps improve booking processes and guest experiences.

The Revenue Management Manager analyzes attendance demand, pricing performance, revenue forecasts, guest spending, promotions, and commercial results across COTALAND channels. The role develops pricing and demand recommendations, evaluates promotional ROI, maintains revenue dashboards, and collaborates with Finance, Sales, Marketing, and Operations to improve profitability and guest revenue. Responsibilities include forecasting attendance, optimizing admissions and ancillary revenue, monitoring competitive trends, and improving revenue management processes.

Leads the overall marketing strategy for COTALAND, driving attendance, revenue, and brand loyalty. Oversees campaigns for attractions, events, and seasonal offerings; manages multi-million-dollar budgets; analyzes performance data; builds and leads a multidisciplinary marketing team; and develops partnerships with media, tourism organizations, travel agencies, influencers, and internal stakeholders.

Lead day-to-day park operations for assigned area (Ride Ops, Park Services, or Guest Relations). Supervise and develop supervisors, team leads, and frontline crew; ensure safety compliance, guest service, staffing, queue and capacity management, incident response, and coordination with maintenance and other departments to maintain efficient, safe, and guest-focused operations.

Supports digital marketing campaigns for race events by updating websites and mobile app content, creating email, SMS, and push notification communications, drafting promotional copy, managing content calendars, monitoring campaign metrics, compiling reports, and providing on-site assistance during major race weekends.

Sell and process event tickets, manage will-call, assist patrons with ticketing and venue information, resolve mobile ticket issues with supervisors, process payments, and maintain professional appearance during events.

Supervise daily operations in Ride Operations, Park Services, or Guest Relations; lead Team Leads and Crew, enforce safety and service standards, manage staffing and schedules, coordinate with Maintenance, handle incidents and operational reporting, and conduct inspections and training to ensure efficient, guest-focused park operations.