Responds to customer requests, processes and maintains orders, provides product, pricing, delivery, and shipping-status information, generates sales and shipping documents, corrects billing discrepancies, and resolves order terms and conditions issues. Uses SAP, Excel, and Word while organizing workload and communicating effectively with customers and internal staff.

Manufacturing Engineer supporting semiconductor production through fluid control and metrology expertise, process improvement, problem resolution, cost reduction, quality enhancement, production control, SOP development, safety, ISO standards, design transfer, project coordination, and employee training. The role requires collaboration with production management and engineering teams to deploy manufacturing improvements efficiently.