Manage customer relationships, onboarding, renewals, expansions, QBRs, and ongoing engagement. Drive retention, reduce churn, process deals, identify upsell opportunities, address customer issues with technical support, and analyze feedback to improve satisfaction and product development. The role requires strong communication, presentation, negotiation, and CRM skills, with database or open-source technology experience preferred.

Own and optimize DBeaver’s HubSpot and go-to-market technology stack across Marketing, Sales, and Customer Success. Responsibilities include HubSpot administration, data governance, workflow and lifecycle design, integrations with Clay and Unify, GTM play orchestration, documentation, QA, prioritization, and cross-functional systems enablement. The role manages a 250K-plus contact environment and drives scalable, measurable pipeline and lifecycle impact.