Own the full sales cycle for SMB prospects, from lead qualification and outreach through closing and onboarding. Conduct approximately 50–60 calls daily across phone, email, SMS, and social media. Manage the sales pipeline in Salesforce, apply the SNAP methodology, guide partners through platform registration, and coordinate handoffs to the Growth team. Success requires resilience, curiosity, active listening, objection handling, ambition, and a commitment to continuous improvement.

Provides bilingual English and Spanish customer support through email and chat. Resolves priority user issues, communicates customer needs to internal teams, represents the brand, uses knowledge bases and CX channels, and meets service targets and KPIs. This is a part-time, fully remote Texas role requiring 10–20 hours weekly, primarily Sunday through Tuesday.