Own renewals, retention, and account expansion for government SaaS customers. Build strategic account plans, lead QBRs, manage executive relationships, drive product adoption and value realization, identify upsell opportunities, forecast revenue in Salesforce, and coordinate renewals and expansions with Sales, Legal, Finance, Product, and Technical Project Managers.

Own a regional sales territory for an AI platform serving government agencies. Responsibilities include prospecting state and local government accounts, building pipeline, managing complex full-cycle sales, developing quantitative business cases, delivering tailored presentations, negotiating contracts, forecasting, gathering market intelligence, and helping shape go-to-market strategy. The role requires entrepreneurial execution, consultative selling, and approximately 20–30% regional travel.

Lead multiple SaaS implementations for government customers from kickoff through go-live and adoption. Responsibilities include project planning, discovery, workflow configuration, AI agent tuning, integrations, field mapping, testing, training, documentation, risk management, and cross-functional coordination with Sales, Customer Success, Product, and Engineering.