Manage employee benefits programs, including health, insurance, retirement, leave, FSA, and reimbursement administration. Audit deductions, invoices, contributions, and HRIS records; support payroll preparation and compliance with COBRA, HIPAA, and ERISA. Evaluate plan options, model costs, recommend improvements, oversee benefits providers and systems, approve assigned transactions, and supervise a Benefits and Leave Specialist. Partner with Payroll, Accounting, carriers, and internal stakeholders to resolve benefits issues.

Schedules staff and independent interpreters for video, relay, and community interpreting assignments. Coordinates client requests, maintains interpreter databases, optimizes coverage and travel costs, performs data entry, processes paperwork, supports workforce management, and provides customer service and operational support in a fast-paced environment.