Top Tech Jobs & Startup Jobs in Austin, TX

Processes cargo claims from filing through resolution under Claims Lead guidance. Reviews documentation, researches evidence, processes customer payments and carrier deductions, communicates with carriers, insurers, and customers, and collaborates with sales, customer service, carrier representatives, and accounting. Develops knowledge of transportation regulations, insurance policies, claims requirements, financial transactions, risk analysis, and business operations.

Leads client success for a fresh-produce logistics vertical, managing shipper accounts and coaching Client Success Representatives. Oversees refrigerated shipment tracking, cold-chain issues, onboarding, performance reviews, retention, renewals, and growth. Collaborates with sales, carrier procurement, operations, claims, and accounting teams to resolve disruptions, billing discrepancies, and service issues while improving produce freight processes and client outcomes.

Leads classroom and floor training, early talent development, coaching, management development, and retention initiatives. Oversees trainers and rotational programs, identifies performance risks, modernizes learning delivery, builds management pipelines, and measures training impact through retention, ramp time, productivity, and leadership outcomes. Partners across sales, operations, and management development teams while shaping strategic learning programs across multiple offices.

Manages Mexico and cross-border customer accounts within a 3PL environment. Responsibilities include coordinating pickup and delivery appointments, tracking shipments, managing accessorials and transloads, monitoring awarded lanes and capacity, maintaining profitability, reviewing KPIs, and driving continuous improvement. The role collaborates with customers, carriers, sales, and internal teams while handling FDA and SAGARPA border processes and resolving operational issues.

Leads federal, state, and local corporate tax compliance, ASC 740 tax provision calculations, tax account reconciliations, disclosures, indirect tax coordination, tax planning, and audit support. Partners with Accounting, Legal, Treasury, leadership, and external advisors to manage tax obligations and identify opportunities. Drives tax process automation, ERP and tax technology improvements, legislative impact analysis, and data integrity initiatives across a growing, multi-entity organization.

The Senior Carrier Account Representative establishes relationships with carriers, analyzes market conditions, and manages logistics for clients, ensuring optimal service delivery.

The Business Development Representative will support business growth by managing client accounts, providing logistic solutions, and developing customer relationships in a collaborative environment.

As a Carrier Account Representative, you'll establish and grow relationships with carrier partners, manage accounts, and enhance customer service skills while focusing on achieving KPIs and completing industry certifications.

As a Senior Business Development Representative, you will prospect and acquire clients, expand service offerings, and collaborate with teams to drive growth in logistics solutions.

Own pricing for partial truckload, refrigerated LTL, and expedited freight bids. Analyze shipment and market data, establish lane costs and capacity assumptions, apply margins, validate carrier capacity, and submit accurate customer RFPs on deadline. Partner with Business Development, carrier sales, and strategy teams while tracking bid outcomes and improving pricing tools and processes.