Designs, operates, and improves global enterprise infrastructure across cloud, systems, networking, identity, endpoints, and Internet technologies. Responsibilities include production changes, troubleshooting, incident response, root cause analysis, infrastructure reliability, hybrid cloud support, automation, infrastructure as code, documentation, and standardization. The role requires hands-on Azure, Entra ID, Intune, Windows, Linux, networking, and identity experience, along with collaboration across technical and business teams.