Top Tech Jobs & Startup Jobs in Austin, TX

Leads distributed desktop software development teams across multiple mature dental practice management products. Owns delivery predictability, engineering quality, technical debt, release health, compliance deadlines, defect triage, test strategy, and customer issue resolution. Partners with Product Management, QA, DevOps, and support while managing employees and delivery partners across international teams. Requires technical fluency in Windows desktop technologies, relational databases, continuous integration, packaging, installers, and upgrade paths.

Supports daily payment processing, merchant onboarding, reconciliation, settlement investigations, reporting, compliance controls, incident resolution, and process improvement. Collaborates with processors, banking partners, Finance, Product, Engineering, implementation, support, and merchant teams to resolve payment exceptions and improve operational efficiency.

Coordinates international supply chain and logistics activities, including import/export documentation, customs compliance, purchase orders, inbound shipment tracking, supplier and carrier coordination, 3PL warehouse operations, inventory control, audits, KPI performance, freight claims, and cost analysis. Supports product launches, supply changes, and cross-functional communication while ensuring customer orders are fulfilled on time.

Own the end-to-end onboarding of Sensei Cloud Apps customers, including configuration, data migration, user setup, training, milestone management, and go-live readiness. Coordinate with customers, Sales, Product, Engineering, and Development teams to resolve technical issues, document requirements, report bugs, and manage escalations. Maintain onboarding records in Salesforce, SAP, and other systems while improving scalable workflows, adoption, time-to-value, and migration accuracy.

Drives expansion revenue within existing SMB dental practice accounts through outbound prospecting, needs discovery, software demonstrations, cross-selling, upselling, negotiation, and deal closing. Maintains customer relationships while redirecting support issues, meets activity and sales KPIs, stays current on software and industry offerings, and adopts new sales processes and technology.

The Account Manager DPMS will manage customer accounts, generate sales through upselling and cross-selling, and ensure customer satisfaction while meeting sales targets.

Lead the design and implementation of AI agents and automation across pro-code and no-code platforms. Define repeatable automation patterns, integrate AI platforms with business tools via APIs, build RAG pipelines and vector DB integrations, write Python scripts for complex integrations, and guide technical decisions while working closely with the VP of AI to review agent performance and scale solutions.

Support FP&A for a dental practice management SaaS: build financial models, forecast ARR/MRR, automate reporting with BI and AI, analyze practice usage and pricing, integrate SAP/Salesforce data, and deliver executive dashboards and insights for product, sales, and operations.