Serve as a trusted technical advisor for large enterprise customers, driving adoption, retention, and growth. Lead deployments, troubleshoot infrastructure issues, provide best practices and training, liaise with Sales/Product/Engineering, manage account lifecycle, and support complex multi-site or distributed environments.

Serve as a technical advisor and advocate for assigned customers, guiding deployments, driving product adoption, troubleshooting issues, supporting onboarding and proofs-of-concept, and collaborating cross-functionally to ensure customer success with Scale Computing solutions.