Top Tech Jobs & Startup Jobs in Austin, TX

Provides first-contact enterprise application support, triages and resolves requests, monitors batch and integration jobs, investigates performance and access issues, documents troubleshooting and resolutions, maintains knowledge-base content, and communicates ticket status to end users. The role follows SLA and escalation procedures, independently researches solutions, identifies systemic issues, and supports Workday or similar ERP/HCM environments.

Provides end-to-end payroll processing support for multiple managed customers. Responsibilities include handling payroll cases and escalations, configuring Workday payroll components, supporting year-end processing, troubleshooting tax and audit reports, conducting root cause analyses, leading client calls, maintaining documentation, and meeting service-level and quality metrics.

Provides end-to-end payroll processing and customer support for multiple managed payroll clients. Responsibilities include resolving cases and escalations, configuring Workday payroll components, supporting year-end processing, troubleshooting tax and audit reports, conducting client calls, documenting procedures, and maintaining service-level, quality, and production standards.

Provides end-to-end payroll processing and customer support for multiple managed payroll clients. Responsibilities include resolving cases and escalations, meeting service-level targets, configuring Workday payroll components, supporting tax and year-end processes, troubleshooting audit reports, conducting root cause analyses, leading client calls, maintaining documentation, and collaborating with internal and customer teams.

Processes end-to-end payroll for multiple managed customers, including Workday configuration, payroll taxes, deductions, year-end support, audits, and compliance. Resolves customer and internal cases, manages escalations, performs root cause analysis, leads client calls, maintains documentation, and meets service-level, quality, and production targets. The role requires strong payroll expertise, multi-jurisdiction tax knowledge, customer service, analytical skills, and the ability to manage competing deadlines.

Processes end-to-end payroll for multiple managed customers, resolves cases and escalations, supports Workday payroll configuration, handles year-end and multi-jurisdiction tax activities, troubleshoots audit reports, conducts client calls, documents root causes, and maintains service documentation. The role requires strong payroll compliance knowledge, customer service, analytical ability, organization, and accurate management of competing deadlines.

Leads a team of project managers overseeing a portfolio of service implementation projects. Responsibilities include resource allocation, delivery governance, risk mitigation, operational metrics, PMO tooling and process improvement, cross-functional conflict resolution, and talent development. The role ensures projects meet scope, timeline, quality, and customer success objectives while standardizing delivery practices and improving portfolio predictability.

Reviews and sets up wage garnishment orders, maintains payroll withholding rules and garnishment records, processes payments and lump-sum deductions, and resolves questions from employees, courts, agencies, and attorneys. The role also prepares automated reports and correspondence, researches applicable state requirements, performs reconciliations and journal entries, troubleshoots processing issues, and meets service-level deadlines while maintaining accuracy and professionalism.

Processes U.S. and Canadian wage garnishment payment files, refunds, reissues, checks, and electronic funds transfers. Generates payment and metrics reports, validates collections and bank releases, resolves customer tickets, and provides payment history information. The role requires accurate payroll and garnishment processing, customer service, deadline management, cross-system analysis, and proficiency with Microsoft Office. Workday, Salesforce, and TaxEx experience is preferred.

Processes payroll settlements and on-demand payments in clients’ Workday applications, maintains support documentation, manages daily control reports, and resolves treasury exceptions. The role supports multiple customers in a fast-paced environment, requiring strong organization, communication, customer service, mathematical ability, discretion, and attention to detail. It is an entry-level opportunity with no supervisory responsibilities.