Top Tech Jobs & Startup Jobs in Austin, TX

Lead strategy and execution for Technical Account Management (TAM) operations across Services and Customer Success. Own systems, automation, planning, forecasting, quality, and insights; design and operate AI-driven workflows and agentic automation; drive capacity planning, renewals forecasting, and service quality; influence cross-functional stakeholders and scale operational capabilities to improve retention, revenue, and CX outcomes.

Design, build, and maintain AI-driven automations and integrations across Zendesk, Salesforce, ClickUp, and chatbots to reduce manual support work, improve CX, and measure automation impact. Own end-to-end lifecycle, monitor reliability, iterate with stakeholders, and expand LLM capabilities and reusable AI patterns.

Lead growth and lifecycle marketing by translating complex AI product capabilities into compelling copy and multi-touch programs. Build AI-powered marketing systems, run high-velocity experiments across funnel channels, own lifecycle and in-app messaging, and partner with product and growth teams to drive onboarding, retention, expansion, and feature launches.

Lead end-to-end AI-assisted video production: generate and composite AI video outputs, script and storyboard, finish in NLEs, apply motion graphics, color, audio, and build repeatable AI workflows for high-volume social and long-form content.

Lead Cloud Platform to build scalable, secure, and cost-efficient AWS infrastructure (EKS-focused), align stakeholders, automate shard buildout, reduce incidents via hardened ingress and Terraform guardrails, manage distributed senior teams and AWS spend, and deliver a cloud roadmap tied to AI and enterprise goals.

Lead and develop a Technical Account Management team for mid-market and enterprise AMER accounts to drive onboarding, adoption, retention, and expansion. Build operating rhythms, use health and adoption data to prioritize interventions, run renewal and executive reviews, partner cross-functionally, and operationalize AI-driven workflows and playbooks to scale coverage and improve outcomes.

The Senior Social Media Manager will handle content strategy and production for ClickUp's social platforms, employing AI tools to enhance efficiency and originality. They will create engaging posts, assess performance, and drive brand growth while maintaining strong editorial standards.