Top Tech Jobs & Startup Jobs in Austin, TX

Provide enterprise-level technical support for Cribl Stream and related observability products: diagnose, troubleshoot, escalate, document solutions, participate in real-time support channels, and perform on-call duties to ensure customer success.

Technical leader for Data Engineering responsible for designing, operating, and optimizing Snowflake-based data platforms, self-hosted orchestration (Prefect), dbt practices, AWS infrastructure, and data pipelines. Drive architecture, mentor engineers, partner cross-functionally, ensure observability and production-grade practices, and enable model-ready datasets and AI/LLM workflows.

Lead and mentor a technical support team responsible for customer escalations, SLA and CSAT targets, process improvement, case review and metrics, and on-call/standby duties. Advocate for customers and engineers, build product technical knowledge, and drive knowledge sharing and operational excellence.