Top Tech Jobs & Startup Jobs in Austin, TX

Provide B2B client support by answering inquiries via phone and electronic channels, managing workflows, navigating multiple databases, resolving problems, recommending process improvements, and maintaining/growing client relationships. Work Monday–Friday on Hawaii time with required training hours.

Lead and manage the ServiceNow CMDB and ITOM programs to ensure a single source of truth for assets and services. Oversee CMDB design, data quality, CSDM alignment, Discovery and Service Mapping, ITOM roadmap, reporting, governance, and stakeholder engagement. Manage cross-functional teams, enforce code standards, and drive continuous improvement to meet business and operational needs.