Partners with senior Engineering leaders on organizational design, leadership coaching, employee relations, talent strategy, workforce planning, and people programs. Supports employee integrity initiatives, M&A integration, AI adoption, people analytics, succession planning, and organizational culture across technical and security-focused teams. Handles sensitive investigations and cross-functional HR initiatives in regulated, globally distributed environments.

Acquire, onboard, and grow high-priority Fanatics Markets customers through personalized outbound outreach across text, phone, and messaging channels. Manage customer relationships, educate users about prediction markets, drive engagement and retention, reactivate dormant customers, resolve issues, and relay customer feedback to internal teams. The role requires strong communication, organization, persistence, and accountability in a fast-paced environment.