Top Tech Jobs & Startup Jobs in Austin, TX

Leads program management across the engineering organization, including complex enterprise implementations and client-facing delivery. Builds and manages a team of program managers, establishes PMO governance and reporting standards, drives executive communication, and oversees strategic initiatives, risks, roadmaps, and resource planning. The role remains hands-on with high-stakes programs and develops AI-powered workflows and tooling for scalable program tracking and reporting.

Own end-to-end product design for a core B2B SaaS product area, simplifying complex financial workflows and designing AI-powered features. Conduct user research, interpret analytics, collaborate with product and engineering teams, ensure high-quality handoffs, and strengthen the design system. The role requires autonomous execution, strong communication, enterprise UX expertise, and fluency with modern design and AI tools.

Manage complex billing operations, including contract interpretation, invoice and credit memo processing, invoice reviews, customer billing inquiries, cash application, collections follow-up, and AR aging monitoring. Guide teammates on billing workflows, collaborate with Deal Desk and Fund Admin/CX, and support process improvements within Zone. The role also uses Salesforce, AI productivity tools, and Excel to improve billing accuracy and efficiency.

Lead reliability and observability efforts across the org: design and maintain Kubernetes and AWS infrastructure, build CI/CD pipelines, drive IaC standards (Terraform/Crossplane), partner with 16+ teams to roll out tools and processes, participate in on-call rotation and incident response, and use AI tools to accelerate work.

Own global compensation and equity programs, including market pricing, salary bands, annual rewards cycles, bonuses, equity grants, and pay equity analysis. Partner with Finance, Talent Acquisition, and People teams on data-backed recommendations, executive and international compensation, Board approvals, and compensation workflow automation.

Manage a portfolio of 220+ mid-market customer accounts after onboarding. Drive product adoption, customer health, retention, renewals, and expansion through strategic, digital, and AI-enabled engagement. Monitor usage trends, identify risks, support escalations, advocate for customer needs, and collaborate cross-functionally on improvements. The role requires strong communication, customer data analysis, prioritization, SaaS customer success experience, and comfort using AI tools and evolving technologies.

Own revenue operations for the Fund Administration business, including Salesforce health, renewals, forecasting, pipeline reporting, dashboards, process governance, automation, and cross-functional operating cadences. Partner with Fund Administration, Sales, Customer Success, Marketing, and Finance to improve revenue processes, pricing, compensation, territories, quotas, and data integrity. Use AI and revenue technology to streamline workflows, improve reporting, and support scalable growth.

Owns GTM enablement within Revenue Operations, including onboarding, training, certification, continuous learning, content management, coaching support, and LMS administration. Translates product, pricing, process, and market changes into actionable seller resources. Builds reporting connecting enablement activity to GTM performance, supports revenue process improvements, and uses AI to accelerate content creation, insights, and workflows.

Own go-to-market strategy, positioning, messaging, launches, sales enablement, competitive intelligence, and customer research for Juniper Square’s fund administration business. Partner closely with Sales, Product, Customer Success, and Growth Marketing to accelerate pipeline, upsell, cross-sell, and adoption. Maintain expertise on fund administration buyers, experts, reference clients, and market dynamics while using AI tools to improve research and content production.

Lead end-to-end operations for junipersquare.com including CMS governance, production publishing, technical SEO, AEO/GEO monitoring, AI-driven workflows, performance reporting, and cross-functional project ownership. Drive site health (Core Web Vitals, speed, uptime), manage agencies, and translate analytics into a content and optimization roadmap.