Top Tech Jobs & Startup Jobs in Austin, TX

Own and execute Keeper’s analyst relations program, including analyst evaluations, briefings, questionnaires, calendars, documentation, and stakeholder workflows. Serve as a technical cybersecurity representative, translating product architecture, security controls, integrations, roadmap, and differentiation into clear narratives. Partner with Product, Marketing, PR, Engineering, and leadership, prepare subject-matter experts, synthesize analyst feedback and competitive insights, and apply market intelligence to go-to-market initiatives.

Provide technical support to enterprise clients through phone, email, and chat. Resolve account, platform, authentication, permissions, and operating-system issues; manage ticket queues and response times; conduct onboarding and product training; de-escalate customer concerns; escalate complex cases; and collaborate with internal teams on product updates, security protocols, and operational projects.

Owns go-to-market governance, CRM data quality, territory and account changes, process compliance, reporting, operating cadences, and cross-functional initiatives. The role establishes standards, audits adherence, manages data quality scorecards, partners on Salesforce automation, and presents recommendations to GTM leadership. Requires strong Salesforce data-model knowledge, analytical and project management skills, stakeholder influence, and experience leading analysts in a B2B SaaS environment.

Supports partner enablement programs for Channel, MSP, and MSSP audiences by organizing training content, coordinating contributors, managing scheduling and communications, maintaining the Magentrix LMS, and tracking participation and impact metrics. Gathers partner feedback, collaborates with Sales, Marketing, and Revenue Operations, and keeps enablement materials aligned with product and go-to-market updates. The role is designed for an early-career professional with at least one year of relevant B2B SaaS experience.

Guide customers through SaaS implementation, including needs assessment, configuration, integrations, training, documentation, and technical troubleshooting. Manage multiple implementation projects, maintain customer records, provide level-two support, identify risks, and coordinate with product, sales, and customer success teams. Ensure timely delivery, effective communication, and successful adoption of Keeper’s cybersecurity platform across diverse customer environments.

Manage a portfolio of B2B customers, driving adoption, renewals, cross-sells, upsells, and customer advocacy. Build relationships with enterprise and SMB clients, conduct business and technical reviews, troubleshoot software and integration issues, negotiate contracts, and advise customers on cybersecurity best practices. The role requires fluent Spanish and English communication, technical knowledge of integrations and IAM, Salesforce proficiency, and collaboration with sales and internal teams.

Own and optimize Salesforce and go-to-market systems for a rapidly growing B2B SaaS sales organization. Responsibilities include building Salesforce Flows, managing territories and quotas, supporting CPQ and quoting, maintaining integrations, managing releases, translating roadmap initiatives into technical solutions, documenting governance practices, and supporting quote-to-cash and AI agent pilots. The role partners closely with sales, operations, QA, and business stakeholders.

Leads revenue operations strategy across planning, forecasting, pipeline management, territory and quota design, compensation, CRM processes, reporting, and performance management. Partners with Finance, Sales, HR, Customer Success, and other teams to improve revenue scalability and operational efficiency. Oversees GTM planning, executive reporting, sales process quality, strategic account expansion, deal frameworks, AI automation, and cross-functional initiatives while hiring and developing Planning and Field Operations teams.

Leads go-to-market planning and revenue operations across Sales, Marketing, Customer Success, and Finance. Responsibilities include annual and quarterly planning, forecasting, territory and quota design, capacity and headcount planning, incentive compensation modeling, executive reporting, data governance, and operational process automation. The role manages planning-focused team members, drives cross-functional initiatives, and presents strategic recommendations to senior leadership.

Manages a portfolio of SLED customers, driving adoption, retention, renewals, upsells, and cross-sells. Builds senior-level relationships, conducts business and technical reviews, advises customers on cybersecurity and password management, resolves technical issues, and negotiates licensing contracts. Analyzes account data to identify risks and expansion opportunities, supports customer advocacy, and contributes to account management programs. Requires SaaS sales or customer success experience, SLED technology sales experience, technical integration knowledge, Salesforce proficiency, and U.S. person status.