Top Tech Jobs & Startup Jobs in Austin, TX

Leads a team of 6–9 Strategic Customer Success Managers serving complex enterprise accounts. Owns retention, renewals, upsell and cross-sell targets, account strategy, success planning, forecasting, customer health, executive business reviews, and escalations. Develops customer success playbooks, advocates for client needs internally, builds executive relationships, and partners with Sales, Product, and Marketing to improve outcomes. Also oversees recruiting, career development, team performance, and change management.

Develop and close business with enterprise clients, building executive relationships, resolving issues, and exceeding sales quotas using a consultative approach.

Own go-to-market strategy and product-led growth initiatives for AI-powered SaaS products. Develop launch plans, positioning, messaging, customer acquisition strategies, sales enablement, and campaigns. Use customer insights and data to refine product and marketing strategy, influence roadmap decisions, and identify market opportunities. Collaborate cross-functionally with product, sales, demand generation, communications, content, lifecycle, channel, and partnership teams to drive awareness, adoption, and revenue growth.

Own partner marketing initiatives from go-to-market strategy and joint positioning through channel activation, campaign execution, optimization, and reporting. Develop partner messaging, campaigns, sales tools, enablement, and training while collaborating with Sales, Partnerships, Product, and Marketing. Analyze pipeline, revenue, engagement, and adoption performance; identify funnel improvements; manage budgets and resources; and lead multiple complex initiatives to drive partner-sourced growth.

Own the vision, roadmap, and operations for Motive’s merchant partnership and shop network across fuel, maintenance, and fleet spending. Develop technical partner relationships, expand payment and settlement integrations, unlock bulk fuel partnerships, and drive international adoption. Lead executive-level partnerships, business reviews, metrics, product documentation, and cross-functional alignment across Product, Engineering, Design, and GTM to increase in-network transaction share and strategic partner transaction volume.

Lead end-to-end COGS and gross margin analysis for hardware and software products, model cost-saving scenarios, answer ambiguous executive questions, partner with data engineering/finance/product, build reliable datasets and analytical frameworks, and present recommendations to C-suite stakeholders.

Owns Motive’s full-funnel B2B content strategy, including thought leadership, research, customer stories, executive content, and long-form editorial. Leads programs from opportunity identification through production, distribution, optimization, and measurement. Partners with marketing, sales, communications, SEO, brand, customer, and executive teams to align content with audience, brand, pipeline, and enterprise buying goals. Builds scalable, AI-enabled content processes and establishes editorial standards.

Lead and scale analyst relations strategy to drive analyst engagement and favorable placements. Build relationships with major analyst firms, prepare executive briefings, manage evaluations (e.g., Gartner, Forrester, IDC), turn analyst feedback into actionable messaging/product recommendations, enable sales with analyst insights, and measure program impact.

Develop and close enterprise public-sector business across state, local, and education accounts. Build executive relationships, lead account strategies, manage complex proofs of concept and trials, support RFP wins, exceed revenue quotas, and collaborate with sales engineering, product, software engineering, and partners to address customer needs and demonstrate integrated solutions.

Leads Motive’s global procure-to-pay organization, overseeing strategic sourcing, vendor management, purchasing, accounts payable, systems, governance, and process transformation. The role drives enterprise savings, negotiates major technology and services contracts, modernizes procurement workflows, establishes controls and analytics, manages vendor risk, partners with executive stakeholders, and builds a high-performing global team.