Own commercial strategy and senior stakeholder relationships across enterprise accounts. Drive renewals, pricing, expansions, product adoption, forecasting, and multi-quarter pipeline growth. Build account plans tied to measurable business outcomes, lead executive conversations, and position Knotch as a strategic marketing technology partner. Collaborate with Customer Success, Consulting, Finance, Product, and leadership to align commercial strategy with delivery, roadmap considerations, and customer priorities.

Analyze web, journey, survey, and marketing data to uncover actionable insights for enterprise clients. Translate technical findings into business recommendations, test-and-learn plans, dashboards, reports, and presentations. Collaborate with account teams, ensure data quality and statistical rigor, investigate anomalies, and support client questions. The role requires expertise in analytics platforms, data visualization, spreadsheets, SEO, and client-facing data storytelling in a fast-paced SaaS environment.