Top Tech Jobs & Startup Jobs in Austin, TX

The VP of Client Services will lead the strategic vision and operations of the Care Navigator Team, focusing on service excellence, data analytics, and cross-functional collaboration to enhance member care and drive enterprise growth.

Lead product strategy and execution for data and AI platforms, driving GenAI/LLM initiatives, cross-functional collaboration, responsible AI governance, experimentation (A/B testing), measurement of model impact, and mentoring product teams to embed scalable ML capabilities into clinical and member experiences.

The Operations Associate II will manage training onboarding logistics, facilitate training sessions, support providers, and optimize operational processes within the Provider Enablement team.

Lead and grow a team of Customer Success Managers to drive member engagement, retention, revenue expansion, and KPI accountability. Manage forecasting, risk mitigation, executive client engagement, cross-functional collaboration, reporting, and escalations across employer-sponsored health segments.

The Global Controller oversees financial integrity, compliance, and strategic leadership, managing accounting, procurement, and facilities for Lyra Health.

Lead design, training, fine-tuning, and deployment of ML and generative models (LLMs, diffusion). Build scalable MLOps pipelines, vectorization and data ingestion, integrate models into microservices for low-latency inference, implement evaluation/alignment/bias-mitigation, optimize models (quantization, distillation), and mentor engineers while influencing the AI product roadmap.

Support GTM by owning pricing operations: translate pricing models into sellable structures, produce quotes and proposals, advise Sales and Customer Success on deal structure, streamline quote-to-cash, and manage cross-functional deadlines to drive scalable growth.

Manage and expand customer relationships, drive upsell opportunities, partner with Customer Success Managers, and maintain accurate Salesforce records.

The role involves overseeing full-stack development, creating APIs, improving microservices, and collaborating with cross-functional teams to enhance mental health care interfaces.

The VP of Data and AI will define and execute data and AI strategies, lead technical teams, oversee data platform infrastructure, and drive measurable business outcomes.