Top Tech Jobs & Startup Jobs in Austin, TX

The Senior Customer Support Manager ensures customer satisfaction by managing service delivery, maintaining compliance with SLAs, and overseeing customer relationships for service growth. Responsibilities include contract management, collaboration with sales teams, and addressing customer concerns.

The Post Repossession Admin role involves managing assignments from clients and lenders, processing service completions, and ensuring excellent customer service in a high-volume call environment.

The Ecosystem Demonstration Specialist conducts product demonstrations for public safety software, supports sales teams technically, and maintains expertise in product functionalities, requiring strong communication and interpersonal skills.

The Video Systems Manager oversees customer contracts for video solutions, ensuring compliance with service agreements and fostering strong relationships to enhance operational success.

The Project Manager will lead Mobile Video solutions implementation, manage project schedules, budgets, and resources, ensuring customer satisfaction and project profitability.

The Field Engineer will implement and support communication systems focusing on programming, configuration, optimization, and troubleshooting while mentoring junior engineers.

The Senior Escalations Engineer will troubleshoot and resolve complex customer issues, collaborate with support and development teams, and contribute to process improvements in video security solutions.

The Field Service Engineer is responsible for installing and supporting WatchGuard Video applications and hardware, solving technical issues, and training users while traveling up to 50% within the Eastern Region.

Responsible for driving sales in North Texas, Oklahoma, and New Mexico by engaging with partners and customers, conducting product demos, and reporting on sales pipelines.

The Field Engineer will oversee the implementation and support of communication systems, including optimization and troubleshooting, while providing mentorship to junior engineers and ensuring efficiency in operations.