Manage customer onboarding and implementation for Redgate software, ensuring customers achieve value quickly and drive adoption. Own onboarding plans, milestones, and KPIs; build relationships with business and technical stakeholders; remove implementation blockers; coordinate with Professional Services and Premium Support; and lead customer meetings. The role requires customer success expertise, commercial awareness, analytical ability, stakeholder influence, and a project management mindset focused on time-to-value.

Own and deliver Redgate's AMER events program, managing tradeshows, hosted events, logistics, on-site teams, vendor relationships, and post-event reporting. Coordinate event marketing (Marketo), sales lead handovers (Salesforce), travel and asset logistics, and continuous improvement through retrospectives and performance evaluation.