Top Tech Jobs & Startup Jobs in Austin, TX

Lead the vision, strategy, and delivery for Communications Intelligence: build a cross-channel communications data platform, reporting, APIs, and Voice Intelligence. Define metrics, drive data quality and observability, design operational dashboards and workforce intelligence, prototype UX, align cross-functional teams, and mentor product peers to improve contact center outcomes and AI-powered insights.

Lead end-to-end execution of compensation cycles, conduct market analysis, design compensation programs, and partner with cross-functional teams to ensure clarity and efficiency in compensation strategies.

Own the enterprise integration and automation architecture across Finance, HR, Revenue, Billing, and Go-to-Market systems. Lead design reviews, engineering standards, governance, monitoring, technical debt reduction, and complex hands-on integrations using Workday Studio, Workato, Salesforce, Snowflake, and APIs. Guide distributed integration teams, manage escalations, support recruiting and development, and partner with senior stakeholders to prioritize automation initiatives and deliver resilient, production-grade solutions.

Lead operational and logistical execution for ServiceTitan’s annual Pantheon conference, owning sponsorship program management, internal booth strategy, and a 100,000+ sq ft expo hall experience. Coordinate sponsors, exhibit house vendors, booth design, revenue tracking, on-site operations, and cross-functional stakeholders to deliver a high-impact, revenue-driving attendee experience.

Lead the long-term technical vision and architecture for ServiceTitan's iOS platform. Design scalable mobile frameworks, define data access patterns via GraphQL, champion TCA, adopt Apple platform capabilities, integrate AI-assisted developer tools, drive cross-org alignment, mentor senior engineers, and set engineering standards for code quality, performance, testing, and extensibility.

Manage long-term success of enterprise and franchise accounts by building relationships, coaching users, driving product adoption, gathering usage intelligence, leading onboarding and escalations, analyzing engagement KPIs, and collaborating with product and support to improve customer outcomes and evangelism.

Lead a team of Enterprise Customer Success Managers to drive retention, expansion, product adoption, and measurable ROI. Coach and develop CSMs, set strategic priorities and metrics, manage risk, collaborate cross-functionally, recruit and scale the team, and champion the customer voice to influence product and process improvements.

Lead ownership of the Salesforce platform with emphasis on CPQ and Billing: design and deliver Apex/LWC/Flow solutions, manage integrations (REST/SOAP, platform events, middleware), run CI/CD, enforce development best practices, mentor engineers, and apply AI-assisted tools to accelerate delivery.

Manage post-sales relationships for a book of enterprise accounts, driving renewals, upsells, and adoption of core and Pro Product modules. Build executive relationships, collaborate cross-functionally (Finance, Success, Implementation, Sales Engineers), negotiate complex contracts, forecast in Salesforce, and travel regionally to maximize account value and retention.

Lead ServiceTitan's Australian product roadmap, localize core platform for compliance and market fit, drive customer discovery with Australian contractors, coordinate with global engineering and GTM teams, measure region-specific metrics, and launch/iterate products to establish long-term retention and sales enablement.