Leads Intelligence, Reporting, and AI product teams; defines product strategy, vision, and roadmaps; manages and coaches Product Managers; evaluates market opportunities, customer needs, metrics, competition, and emerging technologies; and partners cross-functionally with Engineering, Design, Sales, Support, and executives to deliver innovative products.

Own the Merchant Dashboard product strategy, roadmap, information architecture, interaction patterns, personalization, and monetization surfaces. Partner with Engineering, Design, Marketing, Data Science, and GTM teams to deliver scalable solutions. Analyze customer feedback, market trends, competitive offerings, and product data to identify opportunities. Lead experimentation, prioritize initiatives, communicate product vision, and advocate for merchant needs across the organization.

Build and maintain Salesforce production code as part of an Agile Scrum team. The associate engineer will fix scoped bugs, implement Apex and Lightning Web Components changes, write unit tests, use Git and Jira, and move releases through sandbox, UAT, and production with Gearset. The role includes learning Salesforce development practices, participating in sprint ceremonies, using AI coding assistants responsibly, and joining shared on-call and deployment rotations.