Top Tech Jobs & Startup Jobs in Austin, TX

Serve as the customer's relationship manager through onboarding and Go-Live, manage multiple implementations (45+), conduct remote site assessments, document installations, deliver staff training, provide post-live support and troubleshooting, and meet monthly activation goals while using project management tools to drive operational efficiencies.

Manage retail inventory migrations into Toast by collecting and cleaning item library exports, uploading to ToastWeb, hosting item review meetings, training customers, and providing post-live support for the first 30 days. Work autonomously to meet activation goals, manage multiple consultations, collaborate with onboarding and cross-functional teams, and document inventory integrations and any deviations from best practices.

As the Principal Product Designer for Toast IQ, you'll lead design strategy for the AI assistant, shaping user experiences across platforms and collaborating with cross-functional teams.

Technical leader for Salesforce release lifecycle: design and evolve enterprise CI/CD, automate deployments, manage cross-system releases (Salesforce, NetSuite, AWS), resolve deployment and production issues, and integrate AI-driven tooling to improve velocity, reliability, and developer self-service.

Design, scope, prototype, and deliver backend and full-stack features for the Retail Grocery platform. Make technical decisions, deploy AI-native experiences, engage directly with customers and iterate quickly to meet retail needs.

Manage full-cycle recruiting for Sales and Customer Success roles: build candidate pipelines, prioritize inbound applications, partner with hiring managers, use recruitment data to drive decisions, and ensure inclusive candidate experiences while meeting high-volume hiring goals.

Lead end-to-end execution of enterprise IT systems initiatives, unblock technical bottlenecks, integrate and consolidate tooling, drive user adoption and training, build dashboards and post-mortems, and serve as strategic liaison between IT domains and business stakeholders to deliver cross-functional IT programs.

Manage a portfolio of SMB restaurant customers (Mandarin-speaking focus), drive adoption and retention of Toast products, deliver virtual meetings and demos, resolve technical and operational issues, leverage data to recommend product solutions, and participate in churn-saves and revenue retention conversations.

The Senior Software Engineer for Support AI will develop voice and chat systems for customer support, driving projects from concept to production, while collaborating across teams and improving AI capabilities through integration and data insights.

The GTM Engineer will automate sales workflows using tools, build integrations, design a win/loss analysis program, and collaborate with sales teams to leverage AI insights.