Top Tech Jobs & Startup Jobs in Austin, TX

Manage high-volume, full-cycle technical recruiting for Product, Design, and Engineering teams. Develop data-driven sourcing and recruitment strategies, partner with hiring managers and executives, improve talent acquisition processes, ensure excellent candidate experiences, support hiring spikes, and mentor junior recruiters. The role requires strong technical recruiting expertise, recruitment metrics knowledge, stakeholder influence, and experience hiring across engineering, product management, and design.

Own the ongoing technical relationships for enterprise and strategic customers, driving Braze adoption, technical value, retention, and maturity. Advise product and engineering teams on architecture, instrumentation, use cases, and implementation. Facilitate discovery, provide technical support and enablement, create documentation and architectural diagrams, manage technical workstreams, validate feasibility, and communicate customer requirements to Product. Partner closely with Customer Success and account teams throughout the customer lifecycle.

Leads Braze’s Retail and Consumer Goods marketing strategy, industry positioning, go-to-market plans, product launches, sales enablement, executive narratives, customer proof points, and partner plays. The role serves as the retail industry expert across Sales, Product, Customer Success, Partnerships, Events, and Content, using industry insights to improve pipeline, win rates, deal value, and adoption of retail-focused solutions.

The Senior Value Consultant develops ROI analyses, business cases, growth frameworks, and executive-facing insights throughout the customer contract lifecycle. The role partners with Sales, Marketing, Customer Success, and Business Intelligence to shape go-to-market strategies, create thought-leadership content, and scale internal enablement through AI-powered solutions. Success requires translating complex data and research into compelling customer stories and independently managing cross-functional deliverables.

Lead and scale Braze’s SMB SaaS sales organization by owning revenue strategy, pipeline generation, forecasting, sales productivity, hiring, coaching, and team development. Build repeatable inbound, outbound, partner-led, and sales-assisted motions; establish operating cadences and enablement programs; and collaborate with Marketing, Sales Operations, Customer Success, Product, Finance, and Partnerships. Develop venture, agency, consultant, and technology-partner ecosystems to generate pipeline, improve adoption, and drive predictable growth.

Administer and scale Gainsight as the system of record for Braze’s Customer Experience organization. Configure health models, CTAs, playbooks, success plans, workflows, dashboards, AI features, integrations, permissions, and data processes. Troubleshoot sync and data-load issues, maintain governance and documentation, support releases and hypercare, and partner with Salesforce, Data, Security, and CX teams on roadmap delivery and UAT.

Own cross-functional partnership programs from planning through delivery, maintaining visibility into workstreams, risks, dependencies, timelines, and ownership. Support flagship events, operating rhythms, OKRs, business reviews, communications, annual planning, employee engagement initiatives, and potential Salesforce partner-program alignment. The role requires influencing senior stakeholders without formal authority, facilitating meetings, creating repeatable processes, and delivering concise executive updates with discretion.

Own strategic enterprise customer accounts, driving adoption, renewals, retention, expansion, advocacy, and customer value. Serve as a trusted advisor and escalation point, develop success plans, coordinate internal support teams, provide strategic marketing guidance, synthesize product feedback, and mentor junior customer success colleagues. The role manages complex international accounts, often involving senior stakeholders and significant contract values, with potential international travel.

Own strategic enterprise customer accounts, serving as a trusted advisor and driving adoption, renewals, retention, expansion, and advocacy. Develop success plans, provide strategic guidance, coordinate cross-functional support, escalate issues, and synthesize product feedback. Mentor junior Customer Success colleagues and temporarily support at-risk or high-opportunity accounts. Manage complex international relationships with senior stakeholders at major SaaS customers and travel internationally as needed.

Leads the design, development, and rollout of integrations and data pipelines for BrazeAI Decisioning Studio. Builds fault-tolerant, event-driven ingestion and activation systems across warehouses, APIs, file drops, and streaming sources. Owns production reliability, observability, incident resolution, multi-region compliance, and data residency. Partners with data science and product teams, mentors engineers, and establishes technical direction and engineering standards.