Top Tech Jobs & Startup Jobs in Austin, TX

Own the full training ecosystem for Employer Service specialists, including new-hire onboarding, curriculum development, instructor-led and virtual facilitation, ongoing development, and training effectiveness measurement. Create materials covering 401(k) administration, employer workflows, payroll issues, compliance, and regulatory updates. Partner with leadership, Operations, Compliance, Product, Engineering, and supervisors to address skill gaps, prepare teams for releases, and maintain accurate, effective learning programs.

Source and engage active and passive candidates, build diverse talent pipelines, conduct application reviews and initial screens, and coordinate interviews. Partner with recruiters and hiring managers on role requirements and sourcing strategies. Maintain accurate candidate records in Greenhouse, track sourcing metrics, improve recruiting processes, support employer branding and recruiting events, and deliver a professional candidate experience.

Leads a hybrid team of 12–15 client service associates supporting clients through email, chat, and phone. Responsibilities include performance management, coaching, service quality oversight, escalation resolution, regulatory adherence, process improvement, inquiry trend analysis, and cross-functional collaboration with product and operations teams to improve efficiency and client satisfaction.

Ten-week summer internship program offering hands-on experience across teams including AI Engineering, Cybersecurity, Finance, Operations, Partner Success, Retirement Plan Services, Payroll Operations, and Sales. Interns contribute to real projects through research, data analysis, and execution, supported by managers and mentors. Participants are expected to complete a defined deliverable, work independently within team workflows, and develop an understanding of Vestwell’s business.

Responds to inbound phone, email, and chat inquiries from individuals using workplace and education savings plans. Provides accurate, empathetic support; troubleshoots issues; reviews plan documents; processes distribution requests; creates tickets; and follows up within service-level requirements. The coordinator also escalates complex issues, meets quality and responsiveness KPIs, identifies process improvements, and shares client feedback with product teams.

Lead and grow an AI engineering organization to design, build, and operate production-grade AI services. Define architecture, drive execution, implement RAG, agents, and orchestration, ensure reliability, observability, and CI/CD, and partner with Product, Data, Security, and business stakeholders while recruiting and mentoring engineers.

Support Vestwell Government Savings clients by managing escalated issues, coordinating cross-functional teams, overseeing project plans and reporting, resolving problems, and improving client engagement processes. The role requires independent judgment, regulatory awareness, strong communication, documentation, and prioritization while delivering timely, high-quality relationship management for state Auto-IRA programs.

Leads relationship management for state ABLE program clients, serving as the primary contact for administration, project requests, issue resolution, and client satisfaction. Oversees project tracking, process implementation, quality control, program materials, and cross-functional coordination. Represents Vestwell at public meetings, conferences, and industry working groups while supporting ABLE program administration and stakeholder engagement.

Own the full sales cycle for Vestwell’s financial advisor marketplace within an assigned region. Responsibilities include prospecting, needs assessment, consultative guidance, pipeline management, forecasting, plan design discussions, opportunity prioritization, and closing sales. The role partners with regional leadership and cross-functional teams, manages advisor relationships, applies MEDDPICC methodology, and achieves quotas and conversion KPIs.

Processes retirement-plan distributions and loans accurately while complying with procedures and regulatory requirements. Manages high-volume, time-sensitive participant requests, conducts outbound verification calls, gathers documentation by email, and records interactions in Jira and related systems. Collaborates with teammates to improve workflows, maintain quality, and support participant satisfaction. The role requires strong organization, communication, adaptability, and willingness to learn retirement-services processes.