Supports sales by managing smaller accounts, qualifying leads, prospecting for new business, developing client and destination-partner relationships, supporting proposals, and assisting with program closing. Maintains Salesforce records, tracks pipeline activity, contributes to forecasting, represents the company at industry events, and develops expertise in Austin-area hotels, venues, activities, and suppliers.

Leads strategic growth for high-value national accounts by managing a $12.5M+ pipeline, developing account plans, expanding revenue, and strengthening client partnerships. Builds executive relationships, manages RFPs and presentations, supports local teams across markets, and coordinates cross-functional execution. Identifies opportunities through market intelligence, influences teams without direct authority, and drives consistent client experiences, profitability, retention, and share-of-wallet growth.