Build and lead Revenue Operations for Key Account Management and Customer Success: create renewal forecasting, retention and expansion metrics (NRR, GRR, churn, expansion ARR), pipeline health dashboards, deal risk frameworks and escalation paths, territory design, and operational support for Sales and CS leadership to improve forecasting accuracy and identify at-risk revenue.

The Senior Trial Success Manager drives revenue growth by managing enterprise trials, engaging executives, and demonstrating measurable value to customers. Responsibilities include strategic trial design, data-driven storytelling, and cross-functional leadership to influence sales outcomes and foster long-term partnerships.

The Senior Trial Success Manager designs and leads high-impact proof-of-value engagements, focusing on customer success and ROI in Enterprise Sales. They build relationships across stakeholders, facilitate executive reviews, and drive trial success while contributing to continuous improvement of trial methodologies.