Top Tech Jobs & Startup Jobs in Austin, TX

Manage the Resident Consultant team to enhance and scale services, ensuring customer success and value realization for enterprise clients, while leading and developing talent.

The role involves developing executive-level relationships, managing customer engagements from prospecting to closing, and excelling in a solution-based sales process within complex enterprise accounts.

In this role, you will engage with mid-market customers, driving sales through cold calling and building relationships to close deals ranging from $20k to $100k.

Manage deployments of Samsara's IoT platform for large enterprise customers, create launch plans and roadmaps, run trainings, track adoption and account health, mentor teams, and collaborate cross-functionally to ensure successful implementation and value realization.

Lead and scale an Enterprise Customer Success team (6-8 CSMs) to drive adoption, retention, and expansion for SaaS enterprise customers. Define strategy, build technical depth, mitigate risk using data, partner cross-functionally, manage executive escalations, hire and develop talent, champion AI workflows, and improve customer outcomes and renewals.

Full-cycle contract recruiter supporting GTM teams (Sales, Customer Success, Sales Ops, Enablement, Renewals). Source and engage passive candidates, manage requisitions and candidate experience, advise hiring managers, run interview debriefs and offer negotiations, use data to inform searches, maintain ATS records, and drive diverse hiring and inclusive interviewing practices.

Lead the architecture and technical vision for AI-powered GTM systems, defining patterns for low-code and custom agentic pipelines. Build reference architectures, design multi-system integrations and RAG/LLM orchestration, evaluate AI tools, drive governance and observability, and partner with GTM leadership to deliver production-grade, scalable solutions.

Lead analytics and reporting for post-sales segments, reconcile data across Salesforce and financial/CS systems, design and enforce renewals and customer success processes, build adoption and retention reporting, and translate insights into recommendations for leadership to improve renewal rates and revenue retention.

Serve as the technical authority for ELD compliance product escalations, analyze device telemetry and fleet patterns, coordinate fixes with R&D via Jira, support audits/inspections, lead post-mortems and runbook/validation creation, build internal tools, and coach support engineers to improve resolution speed and product reliability.

The Staff ML Engineer will design and operate Samsara's ML platform, collaborating with teams to enhance ML features and improve safety outcomes. Responsibilities include overseeing system reliability, leading technical direction, and mentoring engineers.