Top Tech Jobs & Startup Jobs in Austin, TX

Manage strategic customer relationships for Samsara’s IoT platform, helping mid-market customers adopt products, resolve technical issues, and achieve measurable operational value. Lead workshops, workflow transformations, value check-ins, and action plans while coordinating with Sales, Product, Support, Finance, Renewals, and Engineering. Advise customers across transportation, utilities, field services, and other industries, influence internal roadmaps, and drive renewals and expansion through strong technical communication and problem-solving.

Serve as a technical presales expert for Samsara’s IoT platform, supporting enterprise customers through discovery, demonstrations, value assessments, proofs of concept, integrations, and deployment planning. Explain complex solutions to business audiences, guide installers, develop API scripts, identify customer value, support strategic sales cycles, and relay customer feedback to product teams. The remote Southeast-based role requires travel up to 50%.

Lead large, ambiguous product design initiatives across multiple product areas from problem framing through launch and iteration. Define interaction patterns and visual systems, engage strategic customers, leverage AI tools, ship code across design systems, web products, and mobile apps, mentor designers, and partner with senior leadership.

Own end-to-end sales operations workstreams supporting Enterprise Account Executives. Analyze sales data, build dashboards and KPIs, improve intake and pipeline processes, and recommend solutions that increase seller effectiveness, revenue, and profitability. Collaborate with Sales Operations, Deal Desk, Finance, Legal, Sales Strategy, and GTM Systems stakeholders. Use AI and automation to streamline workflows and present findings to senior leaders.

The Director of Field Sales Engineering leads a team focused on incubating new products, driving adoption, and ensuring cross-functional collaboration to deliver technical value to customers.

Owns platform product operations for Billing, Org & Auth, and Security teams. The role identifies enterprise-readiness gaps, connects platform investments to ARR, analyzes structured and unstructured data, and builds internal data and AI products. Responsibilities include roadmap prioritization, revenue-impact analysis, repeatable workflows, executive recommendations, and end-to-end ownership of tools and projects. Candidates need 8+ years of relevant experience, strong analytical and product judgment, and a record of shipping useful solutions tied to business outcomes.

Lead the technical direction of Samsara’s shared geospatial platform. Build scalable data ingestion and processing pipelines, map data models, spatial APIs, map-matching and routing foundations, and reusable platform capabilities. Scale storage, querying, and computation for real-time features, consolidate team-specific solutions, mentor engineers, lead cross-team technical projects, and represent the company in the geospatial community.

Build and maintain reliable data pipelines, computed tables, and scalable data models using SparkSQL and PySpark. Integrate IoT, product, customer, external, unstructured, and ML-related data into a central data lake for analytics, causal inference, model training, and dashboards. Ensure high data quality and uptime while collaborating with data science, analytics, AI/ML, and engineering teams.

Manage scaled customer success for complex mid-market accounts using Samsara’s IoT platform. Responsibilities include driving adoption, demonstrating technical product value, diagnosing issues, leading customer workshops, recommending workflow transformations, developing action plans and success metrics, coordinating cross-functional teams, influencing product roadmaps, and supporting renewals and expansion.

Owns high-severity customer finance escalations from triage through resolution, coordinating cross-functional teams and executive communications. Analyzes escalation trends, leads process-improvement programs, improves workflows and dashboards, coaches frontline teams, and drives systemic issue prevention. Success is measured through faster resolution, improved customer satisfaction, SLA adherence, and permanent resolution of recurring problems.