Top Tech Jobs & Startup Jobs in Austin, TX

Own and execute the enterprise sales process to meet quota, build strategic account plans, develop senior relationships, forecast accurately, surface market feedback, and prioritize customer needs across cross-functional teams. Travel frequently to close complex SaaS deals and negotiate contracts.

Executive leader owning global post-sales customer organization (Professional Services, Support, Success, Enablement). Define and scale unified delivery across CCaaS and AI/agentic solutions, drive NRR, time-to-value, ROI, P&L, cross-functional alignment, and build high-performing global teams and Forward Deployed capabilities.

Serve as the primary product contact embedded with health system clients to discover workflows, design AI-powered solutions, scope pilots, and lead 0→1 deployments. Translate clinical and administrative workflows into product requirements, drive UAT and go-live, measure business success metrics, and surface field insights into the product roadmap. Travel to client sites for discovery and deployment support and collaborate with ML engineers, FDEs, and solution teams to ensure measurable ROI and expansion.

Partners with Product Managers to develop and validate SaaS pricing and packaging proposals. Builds financial models, benchmarks competitors, assesses operational feasibility, supports pricing governance and committee processes, maintains pricing documentation, and coordinates implementation across systems such as Salesforce CPQ. Develops pricing analytics and dashboards, researches market trends, advises Sales and Deal Desk, and independently manages multiple strategic pricing initiatives.

Serves as the senior technical advisor and strategic partner for Talkdesk’s largest enterprise customers. Leads complex onboarding, platform optimization, technical initiatives, adoption strategies, risk mitigation, and change management. Builds executive relationships, supports business reviews, analyzes usage and ROI, enables renewals and expansion, and coordinates cross-functional resolution across Professional Services, Product, Engineering, Support, Sales, and Customer Success. Develops technical roadmaps, best practices, customer insights, and scalable delivery processes.

Senior technical lead for APAC partners driving partner enablement, co-selling, and technical leadership around Talkdesk CCaaS/CXA. Responsibilities include advanced demonstrations, solution design, ecosystem integrations, Agentic AI implementations, partner competency development, and regional representation with ~35-70% travel.

Embed with banks and insurers to discover workflows, design AI-powered solutions, scope pilots, manage 0→1 deployments, drive UAT and compliance approvals, measure ROI, and feed field insights into the product roadmap.

Lead the implementation of CXA and CCaaS solutions for healthcare clients, focusing on EHR integrations, mentoring teams, and ensuring regulatory compliance.

The Senior Solutions Consultant will lead implementations of CXA and CCaaS solutions for healthcare clients, focusing on system integrations and providing technical guidance throughout the process.

Lead end-to-end customer engagements to discover, scope, deploy, and realize value from AI agents. Run executive workshops, design and configure agentic solutions, create deployment playbooks, partner on integrations, and drive measurable business impact while shaping product direction.