Top Tech Jobs & Startup Jobs in Austin, TX

Leads R&D strategic initiatives, executive communications, planning cycles, business reviews, and cross-functional programs across Product and Engineering. Translates complex technical work into executive narratives, tracks progress and risks, improves lean processes, supports R&D and go-to-market alignment, and partners with Finance and Data teams to automate metrics and reporting. The role also drives change management and program adoption across a decentralized organization.

Lead technical presales activities for complex communications technology solutions. Partner with account executives, conduct technical discovery, design architectures, deliver product demonstrations, develop proofs of concept and RFP responses, and present solutions to technical and executive audiences. Act as a trusted customer advisor while supporting large opportunities, contributing reusable enablement materials, sharing knowledge, and coordinating with product and engineering teams.

Manage and expand strategic high-tech accounts, develop account strategies, drive consultative technical sales from prospecting through launch, map customer requirements to communications API solutions, manage forecasts and financial models, exceed quotas, and collaborate with product, finance, partners, support, and services teams.

Leads global onboarding operations by building governance frameworks, SOPs, SLAs, workflows, and automation. Analyzes operational telemetry and activation metrics, partners with Product and Engineering on platform controls, translates technical changes for operations teams, manages escalations, documents processes, and mentors staff. The role requires strong data fluency, cross-functional program execution, and experience operating in ambiguous, regulated technology environments.

Develop and execute executive communications strategy for Twilio’s Chief Product and Technology Officer. Write keynotes, presentations, blogs, press materials, social content, and internal communications; drive thought leadership and change-management initiatives; and represent R&D innovation to employees, customers, investors, media, and analysts. Partner with product marketing, corporate communications, R&D leadership, and cross-functional teams to strengthen the CPTO’s voice and Twilio’s innovation narrative.

Engage high-value self-service customers, identify growth and retention opportunities, guide product adoption, qualify inbound and outbound leads, and collaborate with Sales, Solutions Engineering, Marketing, and Product teams. The role manages a high-volume account book and helps customers scale Twilio Communications, SendGrid, or Segment products.

Lead product strategy and development for Twilio’s identity platform, including authentication, authorization, and emerging human and non-human identity use cases. Partner with product, engineering, design, and go-to-market teams to define roadmaps, translate customer needs into capabilities, author product requirements, and deliver developer-focused experiences. The role requires strong technical and analytical judgment, comfort with ambiguity, and deep product ownership.

Lead marketing strategy, analytics, and GTM operations for Twilio.org’s Social Impact team. Build investment proposals, ROI models, attribution frameworks, account-tiering logic, automated marketing triggers, executive scorecards, and pipeline-generation programs. Partner with marketing and data science leaders to optimize budgets, campaigns, routing, and commercial performance. Maintain Looker, Tableau, Salesforce, and analytics infrastructure while modernizing SQL-based reporting and data quality processes.

Gather and translate Talent Acquisition requirements into technical specifications, configure and implement recruiting technology solutions, and lead system, integration, and UAT testing. Support platforms including Workday, Eightfold, Greenhouse, LinkedIn, HireRight, and HackerRank. Analyze workflows, troubleshoot issues, manage defects, support audits and SOX controls, document solutions, and provide training and post-implementation support to global TA stakeholders.

Leads Twilio’s external public relations and corporate communications across employer branding, executive communications, customer and partner storytelling, social impact, financial announcements, and media relations. Advises C-suite leaders, develops strategic narratives, secures media coverage, manages executive LinkedIn presence, and collaborates with cross-functional teams and agencies. The role is remote with approximately 20% travel.