Owns enterprise AI platforms, including tenant administration, LLM gateways, MCP integrations, agentic workflows, cloud AI workloads, security, governance, cost monitoring, and adoption. Builds integrations and internal tooling primarily in Python and TypeScript across AWS and GCP. Partners with cybersecurity, AI governance, finance, and executives to enforce policies, operate reliable systems, and report on usage, performance, and spend.

Hands-on leader owning CRM (Salesforce) and commercial systems roadmap, managing platform development/configuration, integrations, and vendor delivery. Leads a small team of admins/analysts, coordinates cross-functional stakeholders, oversees release management, documentation, training, and pilots AI use cases to improve sales effectiveness and commercial operations.