Top Tech Jobs & Startup Jobs in Austin, TX

Leads enterprise application development across Salesforce, NetSuite, billing, and integrated platforms. Designs and implements complex solutions, automates testing and workflows, performs incident analysis, improves architecture and integrations, and reduces technical debt. Acts as a subject matter expert, mentors engineers, reviews code, guides vendors, promotes DevOps and AI adoption, and supports strategic modernization initiatives.

Own the revenue cycle management product strategy, roadmap, investment cases, and measurable outcomes for foundational financial workflows in senior care. Lead customer discovery, prioritize platform capabilities, guide cross-functional delivery, define data foundations, and support adoption and go-to-market execution. Partner with engineering, UX, sales, marketing, customer success, legal, and customers to deliver scalable healthcare technology products.

Own go-to-market execution and adoption for assigned enterprise healthcare products. Develop positioning, launch plans, beta programs, customer validation, sales enablement, and cross-functional readiness. Monitor adoption, usage, and revenue metrics; synthesize customer and competitive intelligence; support strategic deals and executive engagements; and influence product roadmap decisions. The role partners closely with Sales, Marketing, RevOps, Customer Operations, Support, and Product teams.

Lead complex, cross-functional software programs spanning product, engineering, infrastructure, and platform teams. Translate strategy and OKRs into execution plans, manage dependencies and risks, improve delivery flow using metrics and AI-driven insights, and facilitate alignment among senior stakeholders. Coach teams toward empowered, data-driven delivery while shaping program processes, tools, and operating culture.

Provide empathetic technical support for cloud-based healthcare applications used in long-term care. Troubleshoot issues through log analysis, research, and reproduction; document customer interactions and resolutions; collaborate with technical teams; maintain knowledge resources; and meet service-level KPIs. The role requires understanding clinical workflows, customer expectations, and SaaS support processes, with weekday evening coverage and occasional overtime, weekend, holiday, and on-call shifts.

Leads multiple enterprise customer-facing EHR implementation projects, serving as the primary client liaison. Responsibilities include defining scope, timelines, budgets, resources, and deliverables; coordinating stakeholders and implementation teams; managing risks, issues, dependencies, and communications; reporting project progress; supporting customer adoption and transition to ongoing support; and improving project management practices. The role requires strong leadership, communication, analytical, prioritization, and problem-solving abilities, with software implementation experience preferred.

Lead the architecture of PointClickCare’s AI Platform, including agentic runtime, MCP integration, model gateway, evaluation, and observability services. Guide AI engineers through technical decisions, design reviews, and mentorship. Partner with product teams to translate roadmaps into architecture requirements, document decisions, establish security and responsible AI standards, and provide reusable patterns that enable engineering teams to build scalable AI agents and solutions.

Manage and improve cloud-based database infrastructure supporting a mission-critical SaaS platform. Responsibilities include database observability, performance tuning, troubleshooting, migrations, schema improvements, high availability, disaster recovery, incident response, and root-cause analysis across SQL Server and PostgreSQL. The role also automates operational processes, standardizes configurations and deployments, supports Engineering and SRE teams, and manages database tickets and maintenance activities.

Provide technical leadership for site reliability engineering, applying software engineering practices to large-scale operations. Design automated, repeatable operational solutions; monitor service objectives, application performance, and business metrics; improve resiliency, efficiency, and cost. Support cloud and on-premise infrastructure, production applications, deployment automation, testing, and vulnerability response. Partner with software development, security, and business teams while promoting Agile practices, change management, training, and operational health.

Leads pricing and packaging strategy, monetization of new products, market and customer analysis, financial modeling, KPI tracking, and discounting optimization. Partners with Product, Marketing, Sales, RevOps, Finance, Sales Enablement, and Customer Success to operationalize pricing decisions, support complex deals, and develop value-based sales tools and training.