Top Tech Jobs & Startup Jobs in Austin, TX

Entry-level Sales Development Representative responsible for researching healthcare prospects, creating outreach plans, cold calling and emailing to schedule meetings, and supporting the VP of Sales. The role includes prospect communication, market research, meeting preparation, follow-up coordination, sales process assistance, database maintenance, performance tracking, calendaring, logistics, and administrative support. This is a six-month contract with potential extension.

Manages enterprise customer relationships for PointClickCare’s SaaS solutions, driving adoption, value realization, retention, and account growth. Serves as a trusted advisor to executive stakeholders, develops joint success plans, monitors customer health, mitigates churn, manages escalations, and coordinates cross-functional teams. The role requires strong communication, data analysis, CRM proficiency, healthcare and enterprise account management experience, and travel to client locations as needed.

The Senior Customer Experience Manager defines, governs, and measures the end-to-end customer experience. The role leads quantitative and qualitative research, coaches internal and external resources, analyzes complex customer and business data, influences stakeholders, and applies insights to strategic and operational challenges. Success requires strong marketing research experience, customer experience measurement expertise, analytical ability, business influence, and proficiency with Excel, PowerPoint, and Power BI. Healthcare and SaaS experience are preferred.

Lead enterprise Salesforce architecture by translating business requirements into scalable Salesforce solutions, driving taxonomy and domain alignment, managing architecture reviews, guiding integrations and data migrations, developing technical standards and roadmaps, and mentoring teams to deliver large-scale CPQ/Product-to-Cash and SaaS implementations.

Lead Salesforce Product-to-Cash architecture, coach engineers, design HLD/LLD and roadmaps, govern integrations and billing systems, build POCs, apply AI-first solutions, and ensure scalable, secure Revenue Cloud/CPQ implementations across quoting, billing, invoicing, and revenue processes.

Executive leader responsible for defining and scaling PointClickCare’s enterprise data products strategy. Owns customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and AI-enabled solutions. Leads portfolio strategy, investment priorities, commercial growth, partnerships, and ecosystem expansion while balancing privacy, regulatory compliance, and intellectual property protection. Builds and develops a senior product leadership organization and influences corporate strategy, customers, partners, analysts, and cross-functional stakeholders.

Manage strategic enterprise healthcare accounts as a trusted executive advisor. Drive adoption, retention, growth, value realization, and measurable operational, financial, and clinical outcomes. Develop account plans, lead executive business reviews, identify performance opportunities and risks, coordinate cross-functional initiatives, and support value-based care, population health, care coordination, and payer-provider collaboration programs. Engage senior healthcare stakeholders across health systems, health plans, provider networks, and post-acute organizations.

Leads qualitative and quantitative market research to uncover customer, market, competitive, and healthcare insights. Designs and manages studies, analyzes data using statistical and AI-assisted tools, develops reports and dashboards, presents recommendations, maintains research quality, and coordinates external partners. Collaborates with product, engineering, sales, marketing, and customer success teams to influence product strategy, growth, innovation, and customer experience initiatives.

Seeking dynamic sales professionals in healthcare, SaaS, or enterprise software to join PointClickCare and make a difference through innovative technology.

The role involves engaging with customers and improving their experience in healthcare operations, utilizing AI and innovative technology.