Top Tech Jobs & Startup Jobs in Austin, TX

Troubleshoot student information system integrations, configure imports, write SQL and extract scripts, perform database updates, validate data quality, investigate discrepancies, and resolve integration errors. The role also supports customers with ETL guidance and status updates while collaborating with product, engineering, and cross-functional teams.

Manage district and school customer accounts through onboarding, adoption, retention, renewal, and expansion. Build strategic relationships, identify risks and churn signals, support upsell opportunities, resolve product and order issues, and lead complex customer success initiatives. Partner with Sales, Logistics, and Product teams; gather customer feedback; mentor internal teams; and serve as a subject matter expert for customer success strategies and product support.

Develop and maintain scalable backend services and RESTful APIs using .NET Core, while supporting React frontends. Build and test software components, query SQL Server and PostgreSQL databases, collaborate cross-functionally, participate in code reviews and Agile ceremonies, and use AI-assisted development tools. The role also involves continuous improvement and may include microservices, CI/CD, Docker, cloud, authentication, GraphQL, and event-driven systems.

Conducts end-to-end qualitative and quantitative UX research, including interviews, usability testing, surveys, card sorting, and research analysis. Synthesizes findings into actionable insights and recommendations for cross-functional product teams. Monitors user behavior metrics, supports research methodology improvements, and assists with participant recruitment, scheduling, and repository maintenance.

Build and scale full-stack features for a highly available SaaS platform serving millions of K-12 students. Responsibilities include developing React and TypeScript frontends, backend services, APIs, PostgreSQL data models, infrastructure, and data pipelines; mentoring engineers; conducting code reviews; setting technical direction; collaborating cross-functionally; and participating in on-call support.

Manage district and school customer portfolios through onboarding, adoption, engagement, renewal, and expansion. Build strategic relationships, identify and escalate risks, support upselling and cross-selling with Sales, resolve product and order issues, and lead complex customer success initiatives. Gather customer feedback for Product, mentor internal teams, provide product expertise, and drive successful implementations and learning outcomes across a multi-state territory.