Drive adoption and expansion of Wiley digital courseware by prospecting, qualifying, and presenting to instructors and institutions. Manage pipeline in SFDC, deliver trainings, collaborate with CSMs and product teams, develop territory plans, and support LMS/LTI integrations to grow recurring revenue and usage across courses, departments, and institutions.

Support implementation, training, and retention of Wiley's digital learning solutions. Assist faculty with course setup, monitor usage, provide LMS/LTI integration support, maintain Salesforce adoption data, collaborate with account teams on retention and expansion, run pilots and retraining, and promote new platform features to ensure customer success.