Coordinates regional operations for independent homebuilders by maintaining membership and contract records, reviewing data, resolving reporting and purchasing discrepancies, supporting vendor relationships, organizing market meetings, and assisting builders with reporting and contract submissions. The role also supports customer service, accounting, and national contract participation while using business tools and sound judgment to improve operational efficiency.

Lead go-to-market planning and execution for product and feature launches. Align product, sales, marketing, and customer success; craft messaging and positioning; build sales enablement; drive feature adoption with content and campaigns; act as product subject matter expert (including AI capabilities); and develop thought leadership and competitive content.

Lead Buildertrend's end-to-end payments risk and operations: merchant onboarding, underwriting, transaction monitoring, disputes, chargebacks, and portfolio management. Build AI-assisted fraud prevention, scale automation, embed risk controls with Product and Engineering, develop analytics and governance, and grow a high-performing team to balance risk and business growth.