Own and prioritize the agile backlog, convert stakeholder needs into user stories, coordinate cross-functional launches, remediate UX/UI conversion issues, run A/B tests, analyze product performance with data, and present updates to leadership to drive B2C ecommerce improvements.

The Channel Partner Sales Engineer at Sparklight collaborates with various teams to support partner sales, provide technical expertise, and enable solution adoption through training and demonstrations. The role focuses on building strong relationships and delivering customized solutions to meet customer needs.

Provide sales support and customer care for residential accounts: order entry, scheduling, account qualification and maintenance, troubleshooting, escalations, commission/charge-back verification, CRM data entry, and follow-up to ensure customer satisfaction.