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Configure, support, and troubleshoot business applications while serving as the primary IT contact for assigned business areas. Resolve escalated issues, document incidents and procedures, recommend system improvements, support projects, and mentor less experienced administrators. The role requires business systems analysis, SQL, end-user application administration, process flowcharting, report and procedure writing, and collaboration with offshore development and QA teams.
Top Skills:
SQL
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Sources and attracts active and passive candidates to build talent pipelines for business units. Partners with recruiters to develop sourcing strategies, researches candidate profiles and market trends, attends industry events, conducts preliminary phone screens, and assesses candidate qualifications, interests, availability, salary expectations, and relocation needs. Engages and influences candidates by promoting the organization and available opportunities.
Top Skills:
Internet ResearchOnline Job BoardsSocial Media
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Maintains and retains existing commercial and industrial waste-service customers through outbound and inbound communication. Renews contracts, responds to cancellations, supports pricing initiatives, documents customer activities in Salesforce, reduces credits and rate restrictions, and cross-sells the company’s full suite of products. Reviews retention performance and customer relationships with the Sales Manager.
Top Skills:
Salesforce
Other
Manages approximately 10,000 complex customer accounts, verifies billing accuracy, creates contract-based invoices, researches disputes, processes accounts receivable adjustments, and reconciles transactions. The coordinator collaborates with Collections and internal and external customers to resolve billing issues, maintain clean aging, and respond to ticketing-system requests. The role requires strong numerical skills, attention to detail, Excel proficiency, and the ability to analyze large data volumes independently while meeting deadlines.
Top Skills:
ExcelPdfPivot TablesVlookup
Other
Develops, configures, tests, debugs, and enhances complex applications, primarily on IBM i. Creates technical specifications, troubleshoots defects and data workflows, performs code reviews, provides escalated IT support, leads complex Agile development projects, mentors junior programmers, and coordinates with vendors. Requires extensive experience with Java, JavaScript, Angular, SQL, RPG, DB2, IBM i operating systems, integrated enterprise applications, secure FTP, stored procedures, and software development tools.
Top Skills:
AbstractAcsAngularAWSClDb2FtpHawkeyeIbm IJavaJavaScriptOracleRdiRdpRpgSalesforceSftpSQLSqlrpgleVisual ExplainVs CodeX-Analysis
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Processes, audits, and analyzes high-volume payroll for a complex unionized workforce. Validates earnings, deductions, time records, and payroll data; applies collective bargaining agreements and payroll regulations; resolves employee payroll inquiries and corrections; and supports payroll system testing, upgrades, and implementations. Partners with HR, Total Rewards, HRIS, and field operations to ensure accurate, compliant, and timely payroll processing while contributing to process improvements and team knowledge transfer.
Top Skills:
AdpExcelMicrosoft OnenoteMicrosoft PowerpointMicrosoft WordServicenowWorkday Payroll
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Performs routine billing, contract data entry, invoice preparation, document scanning, and billing record maintenance. Verifies information against source documents, corrects errors, uploads billing data, transmits invoices, and assists with resolving simple billing discrepancies while maintaining accurate, accessible records.
Top Skills:
ExcelMicrosoft OutlookMicrosoft WordPdf Document Scanning
Other
Performs routine billing and data-entry duties under supervision, including entering and validating customer contracts, preparing invoices, scanning and storing billing documents, uploading billing information, and resolving simple discrepancies. The role requires accuracy, organization, basic computer skills, proficiency with Microsoft Office, effective communication, and the ability to work in a high-volume team environment.
Top Skills:
ExcelMicrosoft OutlookMicrosoft Word
Other
Maintains and retains existing commercial and industrial waste-service customers through outbound and inbound communications. Renews contracts, addresses cancellations, supports pricing initiatives, documents activities in Salesforce, reduces credits and rate restrictions, and cross-sells Republic Services products. Reviews retention performance and customer relationships with the Sales Manager.
Top Skills:
Salesforce
Other
Generates and qualifies sales leads through outbound cold calling, prospecting, list building, and closing self-sourced opportunities. Supports Account Executive teams by preparing targeted lead lists, coordinating calling schedules, facilitating sales huddles, and sharing best practices. Maintains accurate prospect, opportunity, activity, and forecast information in Salesforce, collaborates with sales colleagues, and participates in sales training and team initiatives.
Top Skills:
Salesforce CRMSalesforce Phone Software
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