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Own the full technical pre-sales cycle for enterprise partners, channel customers, MSPs, and B2B SaaS accounts. Responsibilities include discovery, demonstrations, architecture, proofs of concept, technical RFP/RFI support, customer engagements, and implementation guidance. Partner with account executives, product, training, and customer success teams; represent the company at industry events; surface product feedback; and build scalable technical assets, playbooks, tools, and processes. The role requires strong enterprise IT operations expertise, technical communication, and approximately 50% travel.