Top Tech Jobs & Startup Jobs in Austin, TX

Partner with senior Product Technology leaders to run operating cadences, maintain roster and resource data quality, support financial and vendor workflows, produce dashboards and operational insights, improve processes and documentation, and drive cross-functional follow-through across a large, matrixed product technology organization.

The Product Solutions Consultant will support sales efforts through presentations, strategic insights, and collaboration with teams to enhance Cengage's educational solutions and achieve sales targets.

Manage and drive customer renewals via proactive engagement, CRM pipeline management, and cross-functional collaboration with sales to minimize churn, identify expansion opportunities, and support forecasting and reporting.

Lead a team to enhance Cengage Learning Platforms by implementing AI-first strategies, improving software delivery processes, and ensuring product quality.

Lead and execute demand generation and thought leadership programs across owned, paid, and earned channels. Design and optimize campaigns, support sales readiness and pipeline health, analyze performance, and coordinate with Sales, Revenue, and Marketing Operations to drive awareness, engagement, and pipeline.

Analyze sales data, build and maintain dashboards and scorecards (Power BI, Excel), evaluate market trends, employ AI/automation for pipeline and lead scoring, support sales leadership with actionable insights, document processes and collaborate cross‑functionally to improve sales performance and planning.

Lead a remote customer support team (~30) for ed2go, overseeing daily call center operations, SLA and quality metrics, workforce management, reporting, coaching, escalations, and cross-functional improvements to enhance learner experience across phone, email, chat, and web.

Embed with strategic higher-education partners to design, build, and ship production AI and platform integrations (LLM/RAG, LTI) across Cengage products. Own end-to-end deployments, write production code, ensure compliance and accessibility, evaluate AI safety and outcomes, mentor FDEs, and translate field learnings into product roadmap contributions.

The Analytics Architect will design and implement cloud-based analytics solutions, maintain data pipelines, ensure data quality, and collaborate with teams to enhance operational efficiency.

Lead remote K‑12 engineering teams to design, architect, and deliver high-availability cloud-native education platforms. Combine people management, Agile delivery, and hands-on technical leadership to modernize legacy systems, implement CI/CD and IaC, integrate emerging GenAI capabilities, and drive measurable improvements in user engagement and product performance.