Top Tech Jobs & Startup Jobs in Austin, TX

Provides customer-facing application support for semiconductor manufacturing software within KLA’s MACH division. Responsibilities include onsite and remote support, product demonstrations, user training, issue tracking, troubleshooting, and collaboration with product management, engineering, applications, R&D, sales, and marketing teams. The role is primarily onsite at customer locations and involves 15–30% travel to other sites. Candidates should have a relevant master’s degree, pattern image processing knowledge, Linux and programming experience, and strong communication skills.

Provides technical customer support for semiconductor inspection products through demonstrations, product adoption, troubleshooting, training, and yield-improvement solutions. Develops customer applications, test plans, characterization studies, best-known methods, applications notes, and technical publications. Collaborates with engineering, sales, marketing, global applications teams, and customer engineers while supporting new product introductions, beta testing, and customer-site activities requiring more than 30% travel.

Supports advanced semiconductor inspection equipment at customer manufacturing sites. Troubleshoots, diagnoses, repairs, and maintains sophisticated electrical, electronic, electro-mechanical, and mechanical systems. Performs installations, upgrades, and modifications; partners with customers to improve performance and reduce downtime; documents service activities; supports service teams; prepares reports and quotations; and collaborates with engineering on recurring issues.

Provides customer-facing application support for semiconductor modeling and software solutions. Responsibilities include onsite and remote support, product demonstrations, end-user training, issue tracking, technical troubleshooting, and cross-functional collaboration with engineering, product management, sales, marketing, and R&D teams. The role serves as the technical interface between customers and internal teams and requires frequent onsite work and travel between customer locations.

Responsible for ensuring products, software, and business activities comply with international trade regulations. Perform technical reviews to determine ECCNs and HTS classifications, analyze BOMs and technical documentation, partner with engineering and supply chain to support licensing, automation, and classification processes, and provide training and guidance across the enterprise.

Lead on-site installation, setup, alignment, calibration, qualification, and handoff of complex semiconductor capital equipment. Diagnose and resolve technical issues, document installations, provide stakeholder updates, and secure warranty sign-off while collaborating with regional engineering and customer teams. Role requires extensive domestic and international travel.

Lead on-time installation, setup, alignment, calibration, qualification, and warranty handoff of complex semiconductor capital equipment worldwide. Diagnose and resolve technical issues, document installations, coordinate with engineering and customer teams, and provide status updates throughout the installation process.

Provide on-site and remote technical support for FAST/Films semiconductor equipment: diagnose, troubleshoot, repair board- and system-level issues, prepare field reports and quotes, collaborate with installation teams, and minimize customer downtime while working independently in cleanroom environments (~50% on-site).

Provide on-site and remote technical support for Surfscan semiconductor tools: diagnose, troubleshoot, and repair board- and system-level issues; minimize customer downtime; prepare field service reports and quotes; assist installations and train other engineers; work independently and spend at least half time at customer sites/cleanrooms.

Provide field service and technical support for KLA PCB/Orbotech systems: system commissioning, breakdown repairs, preventative maintenance, customer interfacing, and detailed diagnostics of pneumatic, vacuum, electronic, and computer components. Maintain field reports and represent company values.