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Manage and defend Bazaarvoice's largest enterprise accounts, owning retention, renewals, and strategic expansion. Drive discovery to identify expansion opportunities, align with client IT and marketing leaders, navigate procurement and legal negotiations, articulate ROI, and forecast and protect a high-value pipeline while collaborating with cross-functional teams.

The Associate Engagement Manager acts as a liaison between customers and technical teams, managing implementation projects to ensure successful onboarding and high adoption rates while prioritizing workload for client satisfaction.

The Global ABM Manager collaborates with marketing and sales teams to build digital account-based marketing strategies, manage budgets, and optimize campaigns while ensuring alignment with global narratives.

Serve as an executive-facing measurement and ROI lead for enterprise accounts: design measurement frameworks, pull and validate datasets, quantify financial and brand ROI, create dashboards and presentations, partner with Sales/Product/Engineering to automate tracking, and shape renewal and growth strategies.