Own the strategy, roadmap, budget, and business outcomes for a technology domain. Lead multidisciplinary product, design, and engineering teams; make build, buy, and partner decisions; drive customer adoption, revenue, retention, and AI-enabled workflows. The role requires close customer engagement, executive stakeholder management, investment planning, talent development, and accountability for measurable results across a customer-facing product portfolio.

Leads the MyGeotab core workflows domain, owning product strategy, engineering standards, reliability, modernization, roadmap, and customer outcomes. Oversees rules, notifications, messaging, settings, groups, and investigation workflows while enabling dependent product domains. Manages a cross-functional team of product managers, designers, and engineers; develops people, allocates resources, coordinates dependencies, establishes metrics and SLOs, and presents investment cases to board leadership.

Provides escalated engineering support for core applications, troubleshoots production incidents, maintains servers, monitors infrastructure, and automates operational tasks. The role conducts security, performance, and reliability testing; coordinates fixes with development teams; supports capacity planning; improves reliability processes; documents systems; performs post-incident reviews; and participates in a rotating 24/7 on-call schedule.