Top Tech Jobs & Startup Jobs in Austin, TX

Manage high-value Salesforce customers by coordinating Signature Success deliverables, driving Sales Cloud and Service Cloud adoption, aligning business and technical goals, monitoring platform health and usage, managing incidents and risks, conducting enablement and quarterly reviews, and identifying renewal and expansion opportunities. Serve as a trusted advisor to executive stakeholders while partnering with Sales, Engineering, and Product teams to deliver customer value.

Drive sales of Informatica master data management solutions in regulated healthcare, life sciences, and financial services accounts. Identify and close complex opportunities, partner with core account executives, advise C-suite leaders, translate business requirements into scalable MDM solutions, and support data governance, compliance, analytics, and operational initiatives. Build executive relationships, present ROI cases, and collaborate with technical, compliance, risk, and data governance teams.

Sell Informatica data governance and quality products by identifying and closing complex opportunities, generating pipeline, forecasting accurately, qualifying customer use cases, presenting governance solutions, advising C-suite stakeholders, and leading pricing and consumption scoping. The role partners with core account executives and requires strong knowledge of data governance, metadata management, data lineage, privacy standards, and data management platforms.

Partners with HR business partners and leaders to deliver employee success programs, talent initiatives, organizational health reviews, and change management. Analyzes workforce trends, employee satisfaction, attrition, and organizational data using HR analytics tools. Leads HR projects, supports digital transformation and automation, coaches leaders and employees, improves service delivery, and collaborates with HR centers of excellence and operations teams.

Leads MuleSoft Customer Success Management for enterprise Signature Success Plan customers. Manages 6–12 CSMs, drives product adoption, renewals, expansion, retention, customer health, escalations, and executive relationships. Partners with Sales, Support, Engineering, Product, and Delivery teams to resolve critical issues, allocate resources, improve customer outcomes, and develop team talent. Requires strong enterprise customer success leadership, technical integration knowledge, executive communication, project orchestration, and experience driving expansion revenue and net revenue retention.

Assess and secure emerging AI technologies through architecture reviews, code reviews, penetration testing, threat modeling, and remediation guidance. Partner with engineering and business teams to establish secure development standards, research AI vulnerabilities, and build tools supporting secure AI use at scale. The role focuses on LLMs, agentic systems, RAG architectures, prompt injection, data exfiltration, privilege escalation, and model supply chain risks.

Leads the strategy, roadmap, operating model, and business performance of Salesforce’s premium Signature Success Plan. Owns packaging, pricing, profitability, customer outcomes, retention, and growth while partnering across Product, Sales, Delivery, Marketing, Finance, and Operations. Builds customer insights systems, integrates AI and digital experiences, represents the offer with executive stakeholders, and leads a team of product managers and directors.

Own end-to-end integration strategy and delivery for complex supply chain and manufacturing transformations. Design and deploy enterprise integrations connecting Agentforce with ERP, PLM, CRM, and other core systems. Develop API-led connectivity, agentic data pipelines, and enterprise AI architectures while advising executive stakeholders on AI integration roadmaps. The role requires hands-on engineering, coding, customer collaboration, and experience with enterprise architecture, Generative AI, security, compliance, and risk mitigation.

Develop and demonstrate Salesforce Marketing Cloud solutions for nonprofit customers, partnering with sales, product, professional services, and clients. The role uncovers technical and digital marketing challenges, designs customer engagement strategies and roadmaps, builds prototypes, delivers executive-level presentations, and provides marketing technology thought leadership. Success requires enterprise solution-selling experience, expertise in personalization or loyalty, strong technical and architectural skills, nonprofit industry knowledge, and exceptional communication abilities.

Owns a portfolio of high-risk enterprise customers, leading escalations, coordinating cross-functional resources, and driving issue resolution to prevent churn. Builds executive relationships, provides consultative guidance, analyzes root causes and trends, improves risk-management processes, and communicates resolution status. Requires strong Salesforce ecosystem and enterprise technology knowledge, cross-cloud customer experience, strategic influence, negotiation, and the ability to manage complex, high-volume workloads.