Top Tech Jobs & Startup Jobs in Austin, TX

The Product Adoption Specialist will lead research and strategy to improve platform adoption, analyze usage patterns, resolve implementation issues, and drive success through data-backed recommendations and collaboration with cross-functional teams.

Design, develop, and deliver learning experiences for Global Professional Services. Partner with stakeholders and SMEs to conduct needs assessments, create e-learning and instructor-led content, facilitate virtual and in-person sessions, measure impact, maintain learning assets, mentor designers, and manage multi-stakeholder programs to drive talent development and continuous improvement.

Lead end-to-end review and governance of professional services deals for accuracy, pricing, risk, and strategic alignment. Advise Sales on contract terms and risk mitigation, partner with Legal/Finance/Deal Desk, manage a complex deal portfolio, produce executive summaries, and drive process and governance improvements.

Own learning and development measurement, reporting, analytics, research, and evaluation frameworks. Translate learning, field, and business data into dashboards, executive insights, and actionable recommendations. Measure retention, behavior change, performance improvement, and business impact while partnering with instructional designers and stakeholders to improve learning programs and investment decisions.

Executive leader responsible for global technical support strategy and operations for mission-critical customers. Lead senior directors, drive data-driven improvements (CSAT, TTR, SLOs), manage executive escalations, build executive reporting, influence Product/Engineering investments, and develop senior talent while scaling premium, AI-augmented support programs.

Pre-sales PIM Subject Matter Expert for Informatica Product 360: deliver tailored demos, drive discovery, design technical solutions and integrations (ERP, DAM, commerce), support RFPs/POCs, advise account teams, and enable SE community knowledge sharing.

Drive strategic ISV and reseller partnerships to expand Salesforce distribution and Agentforce capabilities. Own full partnership lifecycle from opportunity analysis through negotiation, contracting, and GTM readiness. Identify industry whitespace, structure innovative commercial models, scale partner integrations (agents, data connectivity), and influence cross-functional stakeholders to enable long-term, revenue-generating ecosystem growth.

Lead copy development for Salesforce customer marketing and brand partnership initiatives, including customer stories, integrated campaigns, co-branded activations, editorial, digital, social, and experiential content. Shape unified narratives across formats, interview customers, simplify complex technology topics, guide creative concepting, uphold brand voice, collaborate with cross-functional creative teams, manage multiple workstreams, and incorporate feedback while meeting deadlines.

Serve as the operational backbone for the Customer Success COO organization, driving headcount strategy, financial operations, procurement and vendor governance, event and program budget execution, and cross-functional operational alignment. Provide ad-hoc analysis, centralize knowledge assets, and support executive rhythms to maximize organizational efficiency.

Leads legal pricing strategy, matter budgeting, alternative fee arrangements, and external law firm negotiations. Advises senior legal and business stakeholders using financial and matter-performance insights, evaluates AI impacts on pricing and service delivery, and drives adoption of AI-enabled pricing tools. Collaborates across Legal, Finance, Legal Technology, and Procurement on transformation initiatives while delivering training, change management, market analysis, governance, and executive-ready recommendations.