Manage lifecycle and roadmap of assigned digital platforms for the consumer bank. Prioritize features, conduct ROI and market analysis, partner with IT/Compliance/Marketing, track KPIs, oversee vendor relationships, produce documentation and training, and drive continuous improvements to enhance omnichannel client experiences and regulatory compliance.

The Assistant Director of IT Operations ensures optimal application value and service quality, manages team performance, compliance, and system integrity, while leading projects to enhance operational efficiency within the bank.

The SBL Business Development Officer is responsible for originating and managing SBA loans, maintaining client relationships, marketing loan offerings, and ensuring compliance with regulations.