Top Tech Jobs & Startup Jobs in Austin, TX

Secure Zapier’s production infrastructure by identifying and mitigating risks, hardening cloud environments, improving Terraform and CI/CD security, managing vulnerability and misconfiguration tools, enforcing least-privilege access, strengthening data governance, hardening Kubernetes images, and supporting incident response. The role collaborates with Platform, Engineering, and Security teams in a remote-first environment.

Own the reliability, scalability, and evolution of Zapier’s database and caching infrastructure. Responsibilities include operating MySQL, PostgreSQL, Redis, and ElastiCache; managing infrastructure with Terraform; building observability, automation, SLOs, and golden paths; participating in on-call; supporting product teams; improving performance and resilience; leading design reviews; documenting practices; and mentoring engineers.

Lead enterprise go-to-market strategy for Zapier’s new products, including Sidekick. Own positioning, packaging, governance messaging, enterprise ICP, competitive differentiation, customer proof points, sales enablement, and commercial readiness. Partner with Product, Sales, Marketing, and Customer Advocacy to support enterprise opportunities, translate product updates into field materials, and incorporate customer and deal feedback into product and GTM decisions.

Develop enterprise customers’ automation strategies, identify and deploy high-value AI-enabled use cases, quantify ROI, and drive adoption, renewal, and expansion. Build executive and stakeholder relationships, advise on governance and scalable orchestration, coordinate internal and customer teams, interpret usage data, and create repeatable methodologies and playbooks for Zapier’s enterprise customer success program.

Own marketing FP&A, including headcount planning, budgeting, actuals tracking, channel allocation, ROI reporting, purchase orders, and vendor commitments. Partner with marketing, sales, RevOps, data, and corporate finance to connect marketing spend with pipeline and revenue outcomes. Lead pipeline forecasting, reporting definitions, risk identification, and AI-enabled automation of finance processes and forecasting cycles.

Provides practical legal advice on commercial contracts, regulatory compliance, data privacy, employment matters, and vendor and sales agreements. Drafts and negotiates SaaS, technology, consulting, and service contracts; supports procurement, sales, and HR teams; monitors global legal developments; and advises on compliance. Leads adoption of automation, AI, and legal technology to improve legal operations and supports scalable processes for a fully remote technology company.

Serve as a senior technical partner to Enterprise customers by designing, building, troubleshooting, and improving reliable automations. Lead architecture reviews, technical account planning, executive conversations, escalations, and cross-functional initiatives. Partner with Customer Success to improve adoption, retention, and growth while representing customer needs to Product and Engineering. Advise customers on responsible AI implementation, including AI-assisted workflows, agentic systems, evaluation, governance, security, and oversight.

Own the full mid-market sales cycle for Zapier’s AI-powered automation platform, including prospecting, discovery, negotiation, closing, and expansion. Build relationships from practitioners to executives, develop business cases around automation, and navigate complex deals with Solutions Engineering, Customer Success, and Product. The role also involves attending events, generating pipeline independently, and helping establish Zapier’s mid-market go-to-market motion.

Lead a GTM Analytics team supporting Marketing, Sales, RevOps, and Customer Operations. Manage embedded analysts, establish trusted reporting and QA processes, review SQL and dashboards, guide funnel, campaign, sales, support, forecasting, segmentation, attribution, and experimentation analysis, and deliver executive recommendations. Partner with GTM leaders and data engineers, coach analysts, and develop self-service analytics, automation, governed dashboards, metric documentation, and AI-assisted workflows.